Privacy Policy
Effective Date:18/09/2025
Welcome to pinkpetals.shop (“we,” “our,” “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.
1. Information We Collect
When you interact with our website, we may collect the following information:
- Personal Information: Name, billing and shipping addresses, email address, phone number, and payment information (processed securely by our payment partners).
- Account Information: Login credentials if you create an account.
- Order Information: Details about products purchased and order history.
- Device Information: IP address, browser type, operating system, and browsing behavior for analytics and security.
2. How We Use Your Information
We use the collected data to:
- Process and fulfill your orders.
- Communicate with you regarding orders, promotions, or customer support.
- Improve our website, services, and customer experience.
- Prevent fraudulent transactions and enhance security.
- Comply with legal obligations.
3. Sharing of Information
We respect your privacy. We do not sell or rent your personal data.
We may share your information with trusted third parties only for purposes such as:
- Payment processing (e.g., Razorpay, Stripe, PayPal).
- Shipping and delivery partners.
- Analytics and marketing tools (e.g., Google Analytics) to improve our website performance.
All third parties are bound to protect your data under their own privacy policies.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Enable website functionality (shopping cart, account login).
- Analyze website traffic and usage patterns.
- Offer personalized content and promotions.
You can manage cookies through your browser settings, but some features may not function properly without them.
5. Data Security
We implement reasonable physical, electronic, and administrative safeguards to protect your data. However, no method of transmission over the Internet is 100% secure.
6. Your Rights
Depending on your location, you may have rights to:
- Access, update, or delete your personal data.
- Opt-out of marketing emails.
- Restrict certain data processing activities.
To exercise these rights, contact us at Pinkpetals@gmail.com
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
8. Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Pink Petals Shop
Email: Pinkpetals@gamil.com
Phone: 9067897128
Address: Pinkpetals, First floor Aiswaria complex,Kanhangad